McQueens Property Services Ltd respects your privacy and takes the protection of personal information seriously. This policy explains how we collect and use information when you contact us, enquire about our services or apply to work with us.

1. Who We Are
McQueens Property Services Ltd provides communal cleaning and property care services across Central and West London.
We are the data controller for personal information collected and used in connection with our business.
For enquiries about personal information, please contact:
Email: info@mcqueenslondon.co.uk

2. Information We Collect
Depending on the nature of your enquiry or relationship with us, we may collect:

• Names and contact details.

• Company and property information.

• Information contained in correspondence.

• CVs, employment history and other details provided by job applicants.

• Technical information relating to visits to our website.
   

3. How We Use Your Information
We use personal information where appropriate to:

• Respond to enquiries about our services.

• Prepare quotations and communicate with customers and managing agents.

• Consider applications for employment.

• Manage our business relationships.

• Comply with legal and regulatory requirements.

• Support the operation and security of our website.
   

4. Legal Basis for Processing
Depending on the circumstances, we process personal information where necessary for our legitimate business interests, to take steps towards or perform a contract, or to comply with legal obligations.
Where consent is required, we will seek it.

5. Sharing Information
We may share relevant personal information with service providers who assist with our business operations, including website hosting, email services and professional advisers.
Information may also be disclosed where required by law.
We do not sell personal information.

6. How Long We Keep Information
We keep personal information for as long as reasonably necessary for the purposes for which it was collected, taking account of applicable legal requirements.
Information relating to unsuccessful job applications is normally retained for up to three months after recruitment has concluded, unless there is a legitimate reason or legal requirement to retain it for longer.
Information relating to successful applicants is retained in accordance with our employment record-keeping arrangements.

7. Information Security
We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss or misuse.

8. Cookies and Website Data
Our website is hosted using Wix Studio, which may use cookies and similar technologies to support the operation, functionality and security of the website.
Further information about cookies and any consent options will be provided where required.

9. Your Rights
Under UK data protection law, you may have rights to access, correct or request deletion of your personal information, object to or restrict certain processing, and withdraw consent where applicable.
To make a request or raise a concern, please contact us using the email address above.
You also have the right to complain to the Information Commissioner's Office (ICO):
www.ico.org.uk

10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.